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The services sector ranks amongst the largest sectors in our economy and offers a wide range of career options. As delegated by the Quality Council for Trades and Occupations (QCTO), our role includes overseeing occupation-based training.

Business Units

Moreover, the Services SETA relies on these accredited skills development providers to implement learning programmes. Skills Development Providers (SDPs) are an important stakeholder and partner in the skills development value chain. The URL to be used by the service providers is dynamics365.servicesseta.org.za  and the manual is available within the portal.

External Integrated Summative Assessment (EISA)

The information contained in this guide serves to provide training guidelines for anyone who may be considering venturing into a career in these sectors. As such, artisanal skills count amongst the most versatile and mobile skills that any individual can have. Artisanal skills provide a strong skills base for most populations as artisans are able to sell their skills to employers or may choose to run their own private businesses. All other services that fall outside the scope of the above-mentioned sectors, fall within the Services SETA mandate. From large financial services and consulting companies, to hair salons. The scope of careers in this sector spans across services targeted at businesses and private individuals.

Subject Matter Experts Database Registration

There are a number of reasons for a company or a learner to use an accredited training provider for skills development requirements. Employers and learners depend on the availability of accredited skills development providers for access to skills development training. There are several reasons a company or a learner would want to use an accredited training provider for skills development requirements, among which are; We do this by disbursing grants to employers and skills development providers to offer training to employed and unemployed learners. The Mandatory Grants refund in turn can be reinvested back into skills development by the employer.Every year, the application window opens between December and April. In South Africa, any employer with a payroll over R500,000 must pay the skills development levy to the South African Revenue Services (SARS).Employers have to pay 1% of their salary bill to SARS.

Strategy and Planning

Assessment for leaners enrolled in occupational qualifications is facilitated through an External Integrated Summative Assessment (EISA). For this reason, SDPs are encouraged to work with and, where appropriate, assist employers with their application for registration an as approved workplaces for occupational qualifications. A critical component of occupational qualifications is access to a relevant and approved workplace. For this reason, the Services SETA is compiling a database of Subject Matter Experts for each of the sector’s registered occupational qualifications.Assessment Centres require the support of Assessors and Invigilators. Implementation of occupational qualifications is supported by Subject Matter Experts (Facilitators, Assessors, Moderators, and workplace Mentors) in respect of Skills Development Providers.

  • The SoRs should reflect achievement by learners against the three components of an occupational qualification, i.e., Knowledge, Practical Experience, and Workplace Experience.
  • If you have any queries kindly mail the team at or reach out to them below.
  • The services sector contributes more than a quarter of South Africa’s GDP, with more than 3 million people employed.
  • For its part, the Services SETA is progressively developing, and where applicable, realigning historically registered qualifications into occupational qualifications.
  • The Services SETA stopped accepting applications for Skills Development Providers (SDPs) accreditation against all historically registered qualifications as of 1 September 2022, as these qualifications expire in June 2023.
  • Assessment and certification of learners enrolled in occupational qualifications occurs through a new process known as External Integrated Summative Assessment (EISA).

This will provide a win-win situation, as SDPs in our sector are more experienced in and understand the Services SETA process. Prospective SMEs must consult the curriculum document of each occupational qualification they wish to be involved with before applying for the registration on the database. Subject Matter Experts have to ensure that they meet the requirements of each occupational qualification they are involved with. Assessment Centre accreditation is occupational qualification specific.

Management & Business

Being on the learner portal helps employers and training providers locate you when they are looking for learners. We have created a learner portal to help collect information about potential learners looking for opportunities to receive training. We have endeavoured to simplify this process for all young people on a path to making their career life choices by providing an information gateway into these sectors and career fields.

  • A flourishing services sector that creates economic growth and inclusive opportunities for all South Africans.
  • The Mandatory Grants refund in turn can be reinvested back into skills development by the employer.Every year, the application window opens between December and April.
  • Assessment Centre accreditation is occupational qualification specific.
  • Being on the learner portal helps employers and training providers locate you when they are looking for learners.
  • As such, some services qualifications and occupations fall within the Banking, Insurance and Social Services SETAs.
  • The Supply Chain Management (SCM) department sources quotations and procures goods and services from suppliers on the Central Supplier Database.

The Supply Chain Management (SCM) department sources quotations and procures goods and services from suppliers on the Central Supplier Database. The sector skills plan determines what skills the industry needs to compete globally. To do that, learners need a high-quality lifelong learning system and a supportive environment. A skill is developed through formal, informal, and non-formal learning and training.
Skills development is considered to be the key to productive employment around the world. Members are nominated through a public process and appointed by the Minister of Higher Education and Training. The SETAs contribute to the country’s National Development Plan (NDP) 2030, which emphasises the need velwins casino for a skilled labour force to reduce poverty and promote equality.

However, accreditation applications received by 31 August 2022 will still be processed. The Services SETA stopped accepting applications for Skills Development Providers (SDPs) accreditation against all historically registered qualifications as of 1 September 2022, as these qualifications expire in June 2023. You can search whether a training provider is accredited with the Services SETA. If you would like your information to be passed on to Training Providers, Employers and institutions that offer training and education opportunities, you will need to register online to create your account. The Services SETA learner portal lets you manage your profile directly with the Services SETA as a potential learner looking for opportunities in training programmes funded by the Services SETA. The information on the learner portal will be shared with employers, training providers and partners offering Services SETA funded programmes.